Frequently Asked Questions

All Merino Mana branded items are made in New Zealand.

Yes! We present our gifts in a beautiful gift box. If you would like a gift card included, simply enter the message at the checkout.

We ship from Carterton, New Zealand via NZ Post.

We will email you your tracking number once your order is shipped.

If you require an urgent delivery, please email us at

Our Australian orders are shipped from Dubbo, NSW, via Australia Post. 

Yes, if you have made a mistake with your delivery address please email us as soon as possible.

Still got questions?

Contact us directly through our Contact Us!